Refund policy
What Is Your Return Policy?
We are happy to accept eligible merchandise for a refund or exchange within 30 days after the order is received.
Returns or exchanges requested more than 30 days after receipt will not be accepted.
To qualify for a return or exchange, all items must:
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Be in new, unworn, and unwashed condition
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Be returned in resalable condition
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Include original tags and packaging
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Be accompanied by valid proof of purchase
We understand that customers may remove a hang tag when trying on an item. A removed hang tag will not automatically make an item ineligible for return, provided the merchandise is otherwise new, unworn, unwashed, undamaged, and in resalable condition.
Items marked as Final Sale are not eligible for a return or exchange. Original shipping charges are non-refundable.
Returns and Exchanges
To begin a return or exchange, please contact our Customer Support team through our Contact Us page and provide your order information. Our team will review your request and guide you through the return process.
Return requests must be submitted within 30 days after the order is received. No returns or exchanges will be accepted after the 30-day return period.
Before sending an item back, please confirm that:
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The item has not been worn or washed
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The item is clean, undamaged, and in resalable condition
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Original tags and packaging are included
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Valid proof of purchase is available
Returned merchandise will be inspected upon receipt. Items showing signs of wear, washing, damage, odors, stains, alteration, or other conditions that prevent resale may be refused.
Please note:
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Each item is eligible for one exchange only
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If you need a different item after an exchange, we recommend requesting a refund, if eligible, and placing a new order
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Promotional pricing, discounts, bundles, or limited-time offers cannot be applied to exchanges